Delivery | Shipping | Returns
Delivery & Shipping
The order will be dispatched within 24h after the payment is cleared Monday through Friday. Orders placed over the weekend or on holidays will be processed next business day.
Delivery time depends on the country of delivery:
- United Kingdom 5-7 business days
- United States 5-7 business days
- Germany 5-7 business days
- Europe 7-15 business days
- Rest of the world 10-30 business days.
Items are shipped via standard international shipping which includes tracking option. Once items are handed to shipping services it is not in our control to effect shipping time, it can be delayed due to transit operation, working speed of sorting centers, bank holidays in different countries, natural disasters etc. We will send you tracking number by –email, you can track your order here: www.trackitonline.org
Returns are accepted once the goods are returned within 14 days of receipt and returned in unused condition, please make sure the items are well packed, we will not refund damaged or lost items. Please add a note with your return reason to package content. If the item is damaged, faulty or not as described (in other words problem is our fault) please contact us. Sometimes all we need is a photo. If we need you to return the item, we will refund return postage at the same rate we charged you to post it. If you have received your item but have changed your mind about buying, then we still accept the return but we will refund only item cost. Please contact us if you have any problems, we are sure we can work it out.